---
name: Installation Difficulties
about: If you're having trouble installing Nokogiri ...
title: Installation difficulties
labels: ''
assignees: ''

---

**Have you read and followed the advice in the installation tutorial at http://www.nokogiri.org/tutorials/installing_nokogiri.html?**

**What is the complete output of `gem install`?**

Please make sure the escape the file contents with triple-backticks.


**What are the complete contents of the `mkmf.log` file generated during the failed installation?**

Please make sure the escape the file contents with triple-backticks.


**What operating system are you using?**

Are you using Linux, MacOS, Windows, a BSD variant, or something else entirely?

If MacOS, please note the version of XCode you have installed.

If Linux, please include the output of `uname -a` and the contents of `/etc/lsb-release`.

If Windows, please note whether you're installing the precompiled gems, or compiling yourself with DevKit. Also please note the version of RubyInstaller you've installed.
