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<!DOCTYPE task PUBLIC "-//OASIS//DTD DITA Task//EN"
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<task id="drivetrouble" xml:lang="en-us">
<title>Troubleshooting your hard disk</title>
<shortdesc>Follow these steps to try and fix any problems with your hard drive.</shortdesc>
<prolog><metadata>
<keywords><indexterm>troubleshooting</indexterm><indexterm>hard drive</indexterm>
</keywords>
</metadata></prolog>
<taskbody>
<steps-unordered>
<step><cmd>Run scandisk on the drive. This may solve all of your problems.</cmd>
</step>
<step><cmd>Try defragmenting the drive. This could help with retrieval times.</cmd>
</step>
<step><cmd>If the drive is still slow, try deleting old or useless information.</cmd>
</step>
<step><cmd>If the drive cannot access anything, there are some expensive tools
at Best Buy that my help you save some of your information. But, you're probably
out of luck.</cmd></step>
<step><cmd>If the drive makes funny clicking noises, back everything up as
soon as possible.</cmd><info>You probably have some important data stored
in bad sectors. This is going to be painful to fix. Make sure you have a copy
of your Operating System CDs.</info></step>
<step><cmd>If all else fails, you can always try calling technical support.
However, this can be very expensive, unless you call within 13 hours of your
purchase.</cmd></step>
</steps-unordered>
</taskbody>
</task>
